HGP Advises PatientMatters in Sale to FirstSource Solutions

December 23, 2020

Firstsource Solutions Limited, a global provider of Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company, announced today that the firm has acquired PatientMatters, a healthcare Revenue Cycle Management (RCM) solutions provider. PatientMatters unifies disparate registration, bill estimation, and financial services with intelligent workflows and eligibility services, improving revenue realization for Hospitals. The acquisition complements Firstsource’s Provider Business on two dimensions: strengthening presence in large markets like Texas and New York and adding new capabilities of pre-authorization and patient bill estimation at the front-end of the RCM cycle.

Vipul Khanna, MD and Chief Executive Officer, Firstsource Solutions commented, “Both Firstsource and PatientMatters share a singular mission – to help healthcare organizations enhance the patient financial experience with innovative, digital-first solutions. PatientMatters’ portfolio of offerings further amplify our RCM solutions, empowering patients to take control of their finances and Providers to optimize their revenues.”

David Shelton, CEO of PatientMatters further added, “PatientMatters is excited to be part of the Firstsource brand. Firstsource is a market leader in healthcare RCM solutions with extensive reach and a global presence. We believe our strong eligibility services and intelligent financial management workflows will support Firstsource’s strategy of putting clients at the heart of its operations and accelerating success.”

To read more, visit the press release here.